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Customer Service -- Customer Loyalty Wins Sales
Batteries not included. Three of the dumbest words. Your Company spent millions of dollars to develop this wonderful product. Engineers spent countless hours creating and refining it. You spent additional millions of dollars in advertising to get me to buy it. I bought it. I took it home and now it won't work because YOU neglected to include the only part that WILL make it work. For a couple of extra bucks, your cost and mine, I'm frustrated and angry with you an...

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